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Flow
Automate your reputation growth

Turn every customer into a 5-star review.

The enterprise-grade platform to collect, route, and manage customer feedback. Capture critical feedback privately and route happy customers directly to public review sites.

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Private Feedback
Routed to management inbox
JD
John Doe
Verified Customer

"Absolutely phenomenal experience! The team was incredibly responsive and the service exceeded all of my expectations. Highly recommend this to anyone looking for top-tier quality."

Published publicly
Just now

Platform Capabilities

Everything you need to scale your reputation.

A unified suite designed to capture, filter, and publish customer feedback on autopilot.

Smart Threshold Routing

Set your standards. 4 and 5-star experiences are automatically routed to public platforms like Google. Critical feedback is kept strictly internal.

Google
Inbox

Physical & Digital

Generate high-res, printable QR codes mapped directly to specific physical locations.

Omnichannel Outreach

Reach customers where they are. Automate SMS and Email review requests post-purchase.

Unified Analytics Grid

Monitor open rates, click-through metrics, and location-by-location sentiment in a beautiful, real-time dashboard.

Franchise & Enterprise

Built for one.
Scales to a thousand.

Manage your entire physical footprint from a single pane of glass. Roll up analytics globally, or drill down into individual storefronts to identify underperforming locations instantly.

Global Roll-up Metrics

View your aggregate reputation score across all cities, regions, and countries in real-time.

Role-Based Access

Give store managers access to their specific location"s private inbox while executives see the big picture.

Location Manager
Sort by:Needs Attention

Kathmandu HQ

All Clear

Bagmati Province, Nepal

Brooklyn Flagship

3 New

New York, USA

London Node

All Clear

Greater London, UK

View all 142 locations

Pricing

Simple, transparent pricing.

Start for free and upgrade when you need to automate your outreach at scale. No hidden fees.

Starter

Free

Perfect for single-location businesses just getting started.

  • 1 Business Location
  • Up to 100 review requests / month
  • Standard QR Code generator
  • Basic smart routing
  • Community support
Get started for free
Most Popular

Pro

$49/month

For growing businesses that need automated, omnichannel outreach.

  • Up to 5 Business Locations
  • Unlimited review requests
  • Custom, downloadable QR Codes
  • Email & SMS Campaign automation
  • Unified Analytics Grid
  • Priority email support
Start your free trial

Enterprise

Custom

Unlimited scale and dedicated support for large franchises.

  • Unlimited Locations
  • White-label custom domains
  • Open API & Webhook access
  • Advanced team permissions
  • Dedicated account manager
  • Uptime SLA guarantee
Contact sales

Ready to take control of your reputation?

Join thousands of modern businesses building trust effortlessly. Setup takes less than 5 minutes.

Create your account

Proven Results

Real businesses. Unreal growth.

Don't just take our word for it. See how top-tier operators are using Flow to dominate local SEO and build bulletproof online reputations.

Read our case studies

3.4x

Average increase in review volume

Across 1,000+ active locations in the first 90 days.

+1.0 Star Increase

"ReviewFlow completely changed how we handle customer feedback. We went from a 3.8 to a 4.8 on Google in less than three months just by routing the angry customers to our support team first."

S
Sarah Jenkins
Director of Operations, Lumina Coffee Roasters
400% Volume Spike

"The physical QR codes are a game-changer. We placed them on every table in our restaurants. Our review volume skyrocketed by 400% in the first 30 days, and the backend analytics tell us exactly which location is underperforming."

D
David Chen
Founder & CEO, Urban Eatery Group
100% Automated

"We used to manually email customers asking for reviews. Now, the API connects directly to our POS system and sends SMS triggers automatically. It's completely hands-off reputation management."

M
Michael Rossi
VP of Marketing, Apex Auto Dealerships

Ecosystem & API

Built to connect. Engineered to scale.

Drop ReviewFlow perfectly into your existing stack. Use our one-click native integrations or build custom triggers with our REST API.

REST API

View Documentation
123456789
await fetch('https://api.reviewflow.com/v1/trigger', { method: 'POST', headers: { 'Authorization': 'Bearer rf_prod_...' }, body: JSON.stringify({ locationId: 'loc_892nf', customer: { email: '[email protected]', name: 'Jane' }, channel: 'sms' }) });

Native Sync

Connect your Point of Sale or CRM to trigger requests automatically when an order is completed.

Square POS
Synced 2 mins ago
Shopify
Listening for orders...
Salesforce
Not connected

Real-time Webhooks

review.5_star_published
200 OK
feedback.private_received
200 OK
campaign.sms_delivered
200 OK

Questions & Answers

Everything you need to know.

Can't find the answer you're looking for? Reach out to our dedicated support team.

You set a star threshold (e.g., 4 stars). When a customer selects 4 or 5 stars, they are instantly redirected to your Google or Trustpilot page. If they select 1, 2, or 3 stars, they are routed to a private feedback form that goes directly to your dashboard inbox, keeping the complaint off public platforms.

Not at all. You can generate QR codes and set up your routing pages in less than 5 minutes using our visual dashboard. However, if you have a dev team, they can use our REST API and Webhooks for deep integrations.

Yes. On the Enterprise and Pro plans, you can fully white-label the review pages using your own custom domain (e.g., reviews.yourcompany.com) so the customer never sees the ReviewFlow brand.

It is captured and stored securely in your Dashboard's Feedback Inbox. Store managers receive an instant alert, allowing your team to reach out to the customer and resolve the issue before they churn.

No. All of our standard plans are month-to-month. You can upgrade, downgrade, or cancel your subscription at any time directly from your billing dashboard. No hidden fees.