Amplify the good.
Intercept the bad.
Stop leaving your online reputation to chance. Smart Routing automatically filters customer feedback in real-time, directing 5-star experiences to public platforms and routing complaints to a private inbox.
Catch negative feedback
before it goes public.
When a customer selects a 1, 2, or 3-star experience, the engine instantly redirects them to a private feedback form. This keeps the complaint off Google and drops it directly into your manager's inbox.
- Protect your brand's overall rating average.
- View new feedback in your dashboard inbox.
- Turn angry customers into loyal advocates through quick recovery.
We're thrilled you loved it!
Would you mind sharing your experience?
Automate your 5-star
growth engine.
When a customer has a perfect experience, eliminate friction. Our engine instantly prompts them to publish their 5-star rating on the platforms that drive revenue for your business.
- Boost Local SEO: Consistent Google reviews are the #1 ranking factor for local search.
- Distribute effectively: Rotate traffic between Google, Yelp, or industry-specific sites to balance your presence.
Advanced Controls
Fine-tune your feedback engine.
Flow isn't a black box. Control your star threshold, review links, and landing page copy from the dashboard.
Star threshold
Choose what counts as a positive rating — strict 5 stars only, or 4 stars and above.
Multiple review links
Add Google, Facebook, and other links to your landing page. Customers pick where to leave their public review.
Feedback inbox
Private ratings and messages appear in your dashboard so your team can follow up — no public post required.
Lightning Fast Setup
Live in under 3 minutes.
No engineering required. Configure routing from your dashboard and share your landing page in minutes.
Add review links
Paste your Google, Facebook, or other review URLs for each location in Settings.
Set your threshold
Choose the star rating that sends customers to public review links vs. private feedback.
Share your page
Download a QR code, add the link to receipts, or send an email campaign.
Review links
Send happy customers
where you want reviews.
Add review URLs per location — Google, Facebook, Yelp, TripAdvisor, or any custom link. Flow shows the right options after a positive rating. No OAuth sync required to get started.
Any review URL
Paste direct links to your Google review page, Facebook page, or industry-specific site.
Per-location links
Each storefront can point to different review profiles — useful for franchises and multi-site brands.